Members of ours were hit hard by the effects of COVID-19. Both lost their jobs and were relying on unemployment while having four loans with us and their credit card.

A member came in for help after her wallet was stolen and fraudulent charges were made on her account.

A member asked to increase her overdraft protection after accidentally bringing her account negative.

Royal offers a series of financial education lessons at several correctional facilities in Wisconsin, including the state Department of Corrections.

Every home loan has a story behind it, but the stories where we get to say "yes" to those who have been told "no" are the stories that prove that we truly make a difference.

Gilbert has been a member since 1954. He was fresh out of the military, and while he and his wife had begun renting an apartment, they had nothing else. He tried to get a loan from multiple area banks, but—without credit--they would not help him.

A couple came into WESTconsin who had just wanted to open a savings and checking account. While opening these accounts, our Member Service Representative had a chance to review their financials.

"The fact that you spent time funding our small $9,000 PPP loan just may have saved my business!"

A young man with negative credit history applied for a home loan. Our loan officer, who is a Certified Financial Coach, showed him ways to clean up his credit.

There is still a misconception in mortgage financing about the difficulty of finding financing for singlewide manufactured

Sally was a single mother of two with a solid work history and good credit, but she had limited ability to save for a down payment.

After a couple had experienced a job loss, they sought out a payday lender to get caught back up on their mortgage.

A new member was set up with his checking account and his first payroll check was deposited from his new employer.

An engineer decided to quit his day job and fully dedicate his career to his growing side business.

A member's father was a victim of fraud, leading to emotional distress and early signs of dementia.

When a couple sought their first big loan as a married couple, the husband insisted they call his bank, only to be discouraged from applying because of the unreasonably high rate.

A member’s husband died suddenly at age 40, leaving her behind with two young children.

In appreciation for their care for an elderly neighbor, our members were offered her home at below market pricing.