A Member came in asking for a signature loan for a small amount. When the Member Account Representative ran her information, they noticed she had recently taken out some high interest payday loans. The Member Account Representative discussed this with the branch’s Loan Officer and came up with a solution that allowed her to consolidate all her debt into a smaller monthly payment that included the original signature loan she was asking for. They were able to drop her monthly payments by $350, save her thousands of dollars of interest payments and shorten her pay off timeframe. She walked out with a huge smile on her face and a weight lifted off her shoulders. She said she was blessed to come in that day and talk with us.