We are committed to protecting our members against emerging scams and financial fraud. An elderly member of ours was recently the victim of an imposter scammer who claimed to be from the FBI. The member was told he was going to jail unless he withdrew $50,000 in cash and used this to buy gift cards. Luckily, our fraud-trained frontline staff was able to recognize the red flags of the member’s withdrawal request. After some further questioning from our BSA & Fraud Officer, he revealed what was really going on, and we were able to give him the support he needed to end communication with the scammer and keep his funds protected.