SUMMARY | NATURE AND SCOPE

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.

Reports to the Manager, Business Quality Control. The Business Services Quality Control Specialist is responsible for the execution of Landmark’s regulatory compliance requirements related to our business lending products, including Regulation B compliance and Home Mortgage Disclosure Act (HMDA) reporting. This position will also be responsible for auditing business loans to ensure accurate loan documentation is prepared and loans are booked and funded accurately. This associate will also work closely with our internal Compliance and Legal departments to interpret rules and regulations and draft policies and procedures to ensure our business process is consistently administered according to regulatory and Landmark’s guidelines. 

QUALIFICATIONS | REQUIREMENTS

1. Bachelor's degree and minimum two years of quality control or compliance operations and process experience or equivalent combination of education and experience.
2. Knowledge of business process life cycle and regulatory requirements.
3. Successful experience with the administration of quality control programs, preferably for business products, including the proven ability to interpret and/or construct policies and procedures written to meet Landmark’s quality and regulatory standards.
4. Demonstrated experience balancing multiple priorities and managing a variety of projects in a high-volume work environment with strong attention to detail.
5. Excellent verbal and written communication skills, and the proven ability to work across various departments and levels in an organization.
6. Ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality.
7. Must have a thorough understanding of company policies and procedures as they relate to the position. Must understand and comply with all job-related state and federal laws and regulations. 

PRINCIPAL ACCOUNTABILITIES

1. Performs assigned tasks that support the development, implementation, maintenance, execution, and continual improvement of Business Services Quality Control.
2. Independently manages all Home Mortgage Disclosure Act (HDMA) compliance and reporting with the Federal Financial Institutions Exam Council (FFIEC).
3. Serve as the subject matter expert for Regulation B and manage the adverse action process for denied applications.
4. Monitor and develop audit procedures to ensure that the action taken on the loan application is consistent with internal guidelines.
5. Review and process construction draws.
6. Conduct review of loan documentation for accuracy.
7. Conduct review of booked and funded loans for accuracy.
8. Conducts reviews of internal business operations to identify opportunities where compliance related processes and internal controls can be enhanced and developed to meet quality and regulatory standards.
9. Creates detailed reports documenting audit results and communicates results and recommendations to management.
10. Serves as a quality assurance and regulatory subject matter expert for the entirety of the Business Services.
11. Design and deliver relevant trainings related to quality assurance and regulatory practices.
12. In partnership with our internal Legal and Compliance team, monitor new and pending legislation, regulation, and bulletins with compliance implications and assists in development of quality control plans, policies and procedures.
13. Performs other duties as assigned. 

EO/AA Employer; including veterans and individuals with disabilities.

How to Apply

Landmark Credit Union