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The Difference


People Before Profit Stories

Whether it’s helping a member escape predatory lending, rebuild credit, weather an illness, save for a home, or simply be given a second chance, credit unions are uniquely equipped to provide a lifeline when other financial institutions can’t or won’t. Check out our collection of stories below--all submitted by Wisconsin's credit unions. Have your own story you'd like to share? Submit your story here.



Story Collection

The Difference - Fort Community Credit Union

Back on Track After Hardship

Apr 05, 2023
  • Auto Loans
A member was very past due on his auto loan and hadn't responded to any attempts to reach him.
stories_t_summit credit union

Fraud Detection System Saves

Apr 05, 2023
  • Identity Theft Prevention & Mitigation
"I recently had someone hack into my credit card and try to put through two transactions for just over $100.00 each.
stories_t_glacier hills credit union

Stopping A Scam

Apr 04, 2023
  • Addressing Elder Financial Abuse
We had an older couple come in to withdraw all their savings.
Capital Credit Union

Making Dreams Come True

Mar 22, 2023
  • Above & Beyond Service
I just wanted to send a quick email to say what a pleasure it was to work with Betsy on getting the boat my family wanted to purchase.
Capital Credit Union

Understanding a Tough Situation

Mar 22, 2023
  • Second Chances & Refinancing
A member of five years lost her job during the pandemic and struggled to find a new job. We did a couple of loan payment deferrals on an auto loan and signature loan, but she utltimately fell behind as the final maturity dates for both loans approached.
UW Credit Union

Share the Love

Mar 15, 2023
  • Charity & Community Service
To celebrate Valentine's Day, the UW Credit Union team made more than 400 valentines for older adults at organizations like NewBridge Madison and United Community Center in Milwaukee.

What's a Credit Union?

What makes credit unions different from other financial institutions, and why does it matter? 

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Find A Credit Union Near You

Shouldn’t your money do more for you? Find a credit union that’s right for you!

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Credit Unions vs. Banks

What's the difference between a credit union and bank? Check out this interactive infographic! 

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Share Your Stories

From accounts of above and beyond member service, to granted second chances, to responses to disaster, to meeting community needs, to returning funds back to their members through patronage, and more—your stories educate policymakers and the public about their banking options and are vital to preserving The Credit Union Difference.

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