A single mother of three had technically paid off what she borrowed for a now-junk vehicle, but was still paying on the loan due to CPI.

A family new to the area was struggling to find the right financial institution to fit their needs.

In the early ‘70s, my parents separated. My mother needed a car because she had four kids at home, but very few dealers paid any attention to her as a single woman

A member who had recently moved from Puerto Rico after Hurricane Maria dreamed of getting his own truck.

I just wanted to send a quick email to say what a pleasure it was to work with Betsy on getting the boat my family wanted to purchase.

A member of five years lost her job during the pandemic and struggled to find a new job. We did a couple of loan payment deferrals on an auto loan and signature loan, but she utltimately fell behind as the final maturity dates for both loans approached.

When an employee was assisting a member with an unrelated situation, he noticed that their mortgage with us had an interest rate of 5%, so he asked the member some questions and offered to process a rate modification to lower the rate to 2.75%.

This year, we established a $20,000 small business grant program to help our members attract more business.

A member approached us with a dilemma. They were hoping to lower their auto payment to make room in their budget to purchase another vehicle.

He saved $1,600 in products, lowered his monthly payment by $71, and will now save a great deal in interest over the life of the loan.

We recently took advantage of a grant opportunity for CDFIs provided by the Wisconsin Economic Development Corporation (WEDC).

e not only discovered another auto loan with a higher rate than what Prospera could offer, but a few more loans that could be refinanced as well.

A single dad who drives a truck for a living came to us seeking a way to find more time with his kids and aging mother.

An auto repair reached out to Capital Credit Union and told us they were planning to put a mechanic’s lien on a car that had been in an accident and was towed to their shop after hearing nothing from the owner of the vehicle or their insurance company.

After being rejected by a bank, the daughter of a member dealt only with cash and believed that she wouldn’t qualify for a checking account, let alone an auto loan.

Non-members had a dealer approve them for an auto loan but at an interest rate they felt was a little high.

A single dad with child support payments, a mortgage, credit card bills, personal loans, and an aging mother in his care wasn't able to pay down his obligations no matter how many hours he worked.

A single dad working 70 hours a week jumped through every hoop his bank demanded in order to save his home, only to be told they'd be foreclosing anyway.

An 81 year-old, illiterate member previously used payday lenders and didn't know how much he owed, to whom, and at what interest rate.

A disabled man in his 60s became somewhat isolated by hoarding and rarely saw his 14 grandkids.