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The Difference


People Before Profit Stories

Whether it’s helping a member escape predatory lending, rebuild credit, weather an illness, save for a home, or simply be given a second chance, credit unions are uniquely equipped to provide a lifeline when other financial institutions can’t or won’t. Check out our collection of stories below--all submitted by Wisconsin's credit unions. Have your own story you'd like to share? Submit your story here.



Story Collection

stories_t_brokaw credit union 2024

Undoing a Mega-Bank's Missteps

Aug 12, 2021
  • Above & Beyond Service
A member noticed that two ACH payments had come out of her account in the last month that she did not recognize. After researching the item, we noticed that these payments had been coming out for almost five years at uneven intervals.
Co-op Credit Union

A Sense of Financial Freedom

Aug 12, 2021
  • Second Chances & Refinancing
A member came to Co-op Credit Union for financial coaching and a strategy to pay off $36,000 of credit card debt.
Co-op Credit Union

Keep the Music Playing

Aug 12, 2021
  • COVID-19 Response
A local musician had only a handful of gigs in 2020 due to the pandemic. He and his family were in a difficult financial position because the entertainment work was their only income.
Shipbuilders Credit Union

People Before Profit During COVID-19

Aug 11, 2021
  • COVID-19 Response
When the pandemic hit, however, SCU felt compelled to explore additional ways to show appreciation and support for its employees, members, and community.
stories_t_oakdale credit union 2024

Becoming a Dementia-Friendly Business

Aug 06, 2021
  • Addressing Elder Financial Abuse
"By adding this to our tool belt, it’s just one more way we can treat our members like family."
Blackhawk Community Credit Union

Trust is an Amazing Privilege

Aug 05, 2021
  • Above & Beyond Service
During a cold winter day in 2020, one of our long-time Edgerton members drove into our parking lot and our staff noticed that he didn’t get out of his vehicle to come inside.

What's a Credit Union?

What makes credit unions different from other financial institutions, and why does it matter? 

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Credit Unions vs. Banks

What's the difference between a credit union and bank? Check out this interactive infographic! 

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Share Your Stories

From accounts of above and beyond member service, to granted second chances, to responses to disaster, to meeting community needs, to returning funds back to their members through patronage, and more—your stories educate policymakers and the public about their banking options and are vital to preserving The Credit Union Difference.

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